1. Can I use a coupon or promotion that came from another website and still earn TuneTokens?

All purchases must begin by clicking on a link on our website while you are logged in if you want to be eligible to earn TuneTokens. If you use a coupon or promotion that came from a source other than our website we cannot guarantee that the purchase will be eligible for a TuneToken deposit. To be safe, we recommend that you only use coupons and promotions listed on our website, which will ensure that your tokens are properly credited to your account.

2. How can I find the coupons and promotions?

When you browse our participating online merchants, you will find regularly updated coupons and discounts to help save money on future purchases. Our "Promotions" section allows you to easily view all current promotions, free shipping offers, and the most popular discounts available. Each individual store's page will also contain its current coupons and promotions.

3. How can I manage my list of favorite stores?

Once you have logged in, you will notice a "Favorites" section of your account. This is your shortcut to shopping where all of your favorite stores can be managed along with all of their current coupons and promotions. You can add a store to your favorites by using the menu on the left, or by clicking the link on each individual store's page. A store can also be removed from your favorites with one click while logged in to your account. On the left, you have the option to show or hide the promotion list, which allows you to easily view all available promotions at your favorite stores. Customizing your favorites section makes locating coupons and earning TuneTokens even more convenient.

4. How do I redeem a coupon or promotion?

Once you have found a current coupon or promotion that you would like to use, any specific instructions needed to redeem it will be located in its promotion box. To access the promotion, you must click on the link located in a green box next to that promotion. Some promotions require you to enter a code once you reach the merchant's website, most often in your shopping cart or during the checkout process. If a coupon code is required to take advantage of the offer, it will be listed next to the promotion, although not all promotions require a code. Every online store has a different method of redeeming promotions, so if you are unsure of how to redeem a particular coupon, visit the merchant's website and find their individual promotion policies and instructions.

5. What if I find a coupon or promotion on your website that has already expired?

We make every effort to provide only current and valid promotions on our website, but online merchants have the ability to change or cancel a promotion without our knowledge. If you find a promotional link on our website that is not working properly or a coupon code that has expired, please open a support ticket and notify us of the problem. We will investigate the promotion to see if we can find an updated version or learn if it has been canceled prematurely, in which case we will take it off of our website so other members will not experience the same problem. If you are the first person to bring a problem to our attention, we will reward you with a TuneToken deposit as a way of showing our gratitude for your help.